Complaints procedure

Should you be dissatisfied with any aspect of your care please contact the practice manager, Fazeela Hussain at [email protected]

Alternatively, you can visit the GDC website to make a complaint:

If you are not happy with the response you receive please raise your concerns in writing with: NHS England, PO Box 16738, Redditch, B97 9PT or email: [email protected]

You may also complain to the Health Service Ombudsman by phone on 0345 015 4033 if you still feel your concerns have not been fully resolved.


Once you have registered with us as a patient, we will provide you with the necessary login details to be able to book and change your appointments with our clinicians and hygienists.